Disney Theme Park

My Disney Experience Information


Walt Disney World Resort Reopening Information and Updates

What is My Disney Experience?

My Disney Experience is the ultimate planning tool for your Walt Disney World vacation. This is where you can book Advance Dining Reservations, use Mobile Order, make FastPass+ selections, find out theme park hours, look at the wait times for attractions, take advantage of online check-in, and so much more. My Disney Experience combines all of your vacation planning into one convenient location that's accessible from multiple electronic devices.

When planning a Walt Disney World vacation, you can use My Disney Experience on your computer, tablet, and your smartphone. With your preferred device, My Disney Experience allows you to share all the details you have coming up on your vacation with the friends and family members who are coming with you. As long as everyone in your party is connected to My Disney Experience, you’ll be able to make the vacation plans for them. When your party is all connected on My Disney Experience, the vacation plans can be shared amongst the group.

You can also customize your MagicBands using the My Disney Experience app. A MagicBand is a wearable device that you’ll use as your Resort hotel key, your park tickets (with valid park admission), your FastPass+ selections, and you can even charge purchases from merchandise and food locations.

For the phone or tablet, you can get started by downloading the free app, and on the computer you can get started at www.startyourdisneyexperience.com.

You will be required to set up an online account in order to use My Disney Experience. It's important that you use an email address that you check frequently, especially if you have an upcoming Disney vacation planned. Disney uses this app to communicate important information to their guests.



My Disney Experience on a Phone or Tablet

Walt Disney World Property Map Guide

When opening My Disney Experience on a mobile or tablet device, it’ll open up to a main screen of what's happening with Disney Parks. You’ll also find park maps, attraction wait times and descriptions, character meet-and-greet locations, dining options, restroom locations, entertainment information, events, tours, PhotoPass cast members locations, guest services information, Resort hotel locations, recreation options, shopping, and spa locations.


Your Account

In this section, you’ll find your profile information including your name, date of birth, the MagicBands and Cards that are linked to your account, your account settings, your contact information, communication preferences, payment methods, and if applicable, your Annual Passholder or Disney Vacation Club information. This is also where you'll find your friends and family lists. 

 

Park Information & Entry

Today’s Showtimes

Here you’ll find all the showtimes for parades, fireworks, and nighttime spectaculars.


Park Hours & Information

The park information including the regular park hours, the Extra Magic Hours, and which attractions and shows are under refurbishment.


My Tickets

In the My Tickets section of the My Disney Experience App, you’ll find all the tickets that are attached to your account. Each ticket will include important information such as when it expires and which days that ticket is valid for.


Buy Tickets

Buying park tickets is a fairly simple process on the My Disney Experience App. Step-by-step, you’ll select the number of days you’ll be vacationing, then the number of tickets, and finally the type of ticket (regular admission, Park Hopper, or Park Hopper Plus).


Annual Pass Blockouts

Here in the Annual Pass Blockouts section of the app, Annual Passholders can find which days are unavailable depending on which type of annual pass they have.

  

My Plans

Get FastPass+

Maybe one of the most crucial sections of the My Disney Experience app is the Get FastPass+ section. Here you can select new FastPass+ times, look at reserved times, and even make some changes to existing FastPass+ reservations.


Reserve Dining

Reservations at some Disney restaurants are a must which makes this section of the app important. After selecting your group size along with when and where you are planning to dine, you’ll be shown a list of available reservations at restaurants across Walt Disney World property.


Order Food

Use Disney's Mobile Order Service. to order food at the majority of your favorite Quick Service dining locations across Walt Disney World property. Utilizing Mobile Order will cut down on your wait time allowing you to skip the lines and instead heading to Mobile Order pick-up area.

TIP: Be sure to click on "I'm here" within the My Disney Experience app when you've arrived at the restaurant.


Link Dining

If you or someone in your party has booked a dining reservation, but it isn’t showing up on your itinerary in the My Disney Experience app, you can link that reservation by using this tool. By simply plugging in your dining confirmation number and the last name on your reservation, it should automatically connect you to that reservation.


Link Hotel

Similar to the Link Dining tool, the Link Hotel tool will allow you or someone in your party to link your My Disney Experience app to your party’s Resort hotel reservation. Again, simply plug in the confirmation number and the last name on the reservation and then it should link your hotel reservation directly to your My Disney Experience app.


Call to Book Hotel

This button will send a direct call to Disney’s hotel reservation center.

 

My Photos

The My Disney Experience app catalogs all the PhotoPass photos that have been taken of you and your family throughout your vacation; that even includes ride photos! Here you’ll find those photos and so much more!


Buy Memory Maker

In order to enjoy your PhotoPass photos without a watermark, you’ll have to purchase Memory Maker which includes downloads of all the pictures and videos that were taken of you and your family. The current price of Memory Maker is $199, but that is subject to change at any time. If your Memory Maker account is not connected to your My Disney Experience app, this is where you’ll link it.


Find Photographer

PhotoPass cast members can be found throughout Walt Disney World property, but if you have trouble finding someone, the “Find Photographer” tool will show you directly on a map where they are located.


Link Photos

In order to link your photos, you’ll need to have your MagicBand scanned by the PhotoPass photographer.

 

Spotlight

This section is typically where Disney promotes something that they are excited about! That means it can be information on something as big as an entirely new land or it could be something as small as them highlighting a bar or restaurant on Walt Disney World property.

My Disney Experience on the Computer

 

Plan and Manage

Itinerary

The itinerary page lists a day-by-day breakdown of your Walt Disney World vacation, with information on FastPass+ selections, your dining reservations, showtimes and entertainment, and meet-and-greet opportunities. This page is one of the simplest ways to plan out each day of your vacation.


 

Reservations and Tickets

This is where you can see your reservations and tickets including your hotel reservations, dining reservations, FastPass+ selections, and your Memory Maker package if you have purchased one. If any of your reservations or tickets are not showing up, this is also where you can link them to your My Disney Experience.

 

FastPass+

Although you can view your FastPass+ selections in the “Reservations and Tickets” page, the FastPass+ page is where you can actually make changes to existing selections and make new FastPass+ selections. It is important to make FastPass+ selections as soon as you are able to because many of the popular attractions will run out of availability quickly. Visit our FastPass+ page for more information.


My Account 

My Profile

In the My Profile page, you’ll find your personal information and account settings. Here you can make changes to how you sign in, what your security questions are, your contact information, how you prefer to be contacted by Disney, your payment methods, and a list of your memberships and annual passes.


My Family & Friends List

Unless you are visiting Walt Disney World by yourself, you’ll have friends and family that will be linked to your My Disney Experience account. On the My Family & Friends List page, you can link to another friend or family member's account, you can see who is connected to your account, and whose accounts you manage.


MagicBands and Cards

Here you can find all of the MagicBands, and RFID cards that are managed under your account. You can also deactivate a lost or stolen MagicBand here, and if you find said MagicBand, you can reactivate it here as well.


My Wish List

When navigating My Disney Experience while planning your vacation, you may come across something that peaks your interest. Restaurants, attractions, entertainment options, a VIP tour, and so much more can be added to your Wish List. In your Wish List, you can save any options for things to do on your Walt Disney World vacation. This is a great tool to help you remember all the amazing experiences you researched before your vacation.


Annual Passholder

Annual Passholders are fortunate enough to have special benefits. If you are an Annual Passholder, this page is extremely important to see what limited time offers, Special Events, and Annual Passholder discounts are going on.


Photography

My Photos

All of the photos and videos that were taken by a Disney PhotoPass Photographer or an on-ride photo system during your Walt Disney World vacation will be connected and listed on this page. This is where you can download and share the best pictures from your trip. Photos are organized by theme park, and by date, and you can even watch a slideshow of all the photos from your vacation.


Park Merchandise

Shop Online

In case you missed buying something while visiting the Disney theme parks, you can visit this page and order the items you may have forgotten. This will send you directly to the shopDisney website.

Videos


Discrepancies or Corrections? Please let us know.